Last updated: July 24, 2026
We want you to love what you order. If something isn't right, here's how returns work.
You may return most items within 30 days of the delivery date for a refund or exchange, provided the item meets the eligibility requirements below. The 30-day clock starts on the date your tracking shows the order as delivered.
Unopened, sealed skincare items are eligible for return within the window above. For hygiene and safety reasons, opened or used skincare products can only be returned if they arrived damaged, defective, or incorrect.
Unopened, sealed items are eligible for return within the window above. For hygiene and safety reasons, opened or used body care and fragrance products can only be returned if they arrived damaged, defective, or incorrect.
Customers are responsible for return shipping costs on standard returns (for example, a sizing exchange or a change of mind). If your item arrived damaged, defective, or incorrect, we cover return shipping — let us know in your initial message so we can send a prepaid label where available.
Once we receive your return, our team inspects it within 3–5 business days to confirm it meets the eligibility criteria above. We'll email you once your return has been approved or, if it doesn't qualify, with an explanation of why.
Need a different size or color instead of a refund? Let us know when you start your return and we'll prioritize shipping the replacement as soon as your original item is received, subject to stock availability.
Approved returns are refunded according to our .
We may update this Return Policy from time to time. Changes take effect when posted to this page and apply to orders placed after that date.